Terms of Service General terms and conditions of the company V.I.V.O.L.O. Gaststätten GmbH §1 Applicability to entrepreneurs and definition of terms (1) The following general terms and conditions apply to all deliveries between us and a consumer at the time of the order valid version. (2) “Consumer” within the meaning of these terms and conditions is any natural person who concludes a legal transaction for a purpose that is neither theirs commercial or independent professional activity. §2 Conclusion of a contract, storage of the contract text (1) The following provisions on the conclusion of a contract apply to orders via our internet shop https://vivolo.de/ (2) In the case of the conclusion of a contract, the contract comes with V.I.V.O.L.O. Gaststätten GmbH Mr. Selami Aktas (managing director) Am Zwirngraben 11-12 D- 10178 Berlin HRB 186460 B District Court Berlin-Charlottenburg conditions. (3) The presentation of the goods in our online shop does not constitute a legally binding contract offer on our part, but are only non-binding Requests to the consumer to order goods. By ordering the desired goods, the consumer makes a binding offer for him Conclusion of a sales contract. (4) When an order is received in our online shop, the following rules apply: The consumer submits a binding contract offer by submitting the successfully completes the ordering procedure provided in our online shop. The order takes place in the following steps: 1) Selection of the desired goods 2) Confirm by clicking the “Order” button 3) Checking the information in the shopping cart 4) Click on the “Checkout” button 5) Log in to the online shop after registering and entering your login details (email address and password). 6) Another check or correction of the respective entered data. 7) Binding dispatch of the order. Before sending the binding order, the consumer can press the “Back” button in the Internet browser he is using after checking his information, return to the website on which the customer’s information is recorded and correct or through input errors Cancel the order process by closing the internet browser. We will immediately confirm receipt of the order by an automatically generated email (“Order confirmation”). With this we accept your offer. (5) Storage of the contract text for orders via our internet shop. We will send you the order details and our terms and conditions by email. The terms and conditions can You can also view it at any time at https://vivolo.de/. For security reasons, your order details are no longer accessible via the Internet. §3 prices, shipping costs, payment, due date (1) The prices quoted include the statutory sales tax and other price components. In addition, there are any shipping costs. (2) The consumer has the option of paying in advance, PayPal. (3) If the consumer has chosen to pay in advance, he undertakes to pay the purchase price immediately after the conclusion of the contract. §4 delivery (1) Unless we have clearly stated otherwise in the product description, all items we offer are ready for dispatch immediately. (2) If the consumer has chosen to pay in advance, we will not send the goods before receipt of payment. §5 retention of title We reserve ownership of the goods until the purchase price has been paid in full. ************************************************** ************************************************** §6 right of withdrawal Right of withdrawal Right of withdrawal You can submit your contract declaration within 14 days without giving reasons in text form (e.g. letter, fax, e-mail) or – if you received the matter before the deadline is left – also revoked by returning the item. The period begins after receipt of this instruction in writing, but not before the goods are received by Recipient (in the case of recurring deliveries of similar goods, not before receipt of the first partial delivery) and also not before our fulfillment Information obligations according to Article 246 § 2 in connection with § 1 Paragraph 1 and 2 EGBGB as well as our obligations according to § 312g Paragraph 1 Clause 1 BGB in connection with Article 246 § 3 EGBGB. Timely dispatch of the cancellation or the item is sufficient to meet the cancellation deadline. The revocation must be sent to: Company V.I.V.O.L.O. Gaststätten GmbH Mr. Selami Aktas (managing director) Am Zwirngraben 11-12 D- 10178 Berlin Email info@vivolo.de Consequences of cancellation In the event of an effective cancellation, the mutually received services are to be returned and any benefits (e.g. interest) surrendered. Can you not or partially not return the received service as well as benefits (e.g. benefits of use) or only in a deteriorated condition refer you have to pay us compensation for the value. For the deterioration of the thing and for drawn benefits, you only have to pay compensation if the uses or the deterioration can be traced back to a handling of the thing that goes beyond the examination of the properties and the How it works. “Checking the properties and functionality” means testing and trying out the respective goods, such as is possible and common in the store. Transportable items are to be returned at our risk. You have to bear the regular costs of returning the goods if the ordered and if the price of the item to be returned does not exceed an amount of 40 euros or if the price of the item is higher have not yet rendered the consideration or a contractually agreed partial payment at the time of the revocation. Otherwise the return is for you free of charge. Items that cannot be sent as parcels will be picked up from you. Obligations to reimburse payments must be fulfilled within 30 days. The period begins for you when you send your declaration of cancellation or the goods, for us with their receipt. End of revocation ************************************************** ************************************************** §7 Contractual regulation regarding the return costs in the event of cancellation If you make use of your right of withdrawal, the following agreement applies in accordance with Section 357 (2) of the German Civil Code (BGB), according to which you pay the regular costs of Have to pay for the return if the goods delivered correspond to the goods ordered and if the price of the goods to be returned does not amount to 40 euros exceeds or if you have not yet paid the consideration or a contractually agreed partial payment at a higher price of the item at the time of cancellation have provided. Otherwise, the return is free for you. §8 contract language As contract language german will be available exclusively. ************************************************** ************************************************** §9 customer service Our customer service for questions, complaints and complaints is available on working days from 10:00 a.m. to 5:00 p.m. Phone: +49 30 24631933 Email: info@vivolo.de to disposal. ************************************************** ************************************************** Status of the GTC September 2021
